Shipping
Shipping is FREE in the UK for orders over £100. We ship all goods Monday - Friday. We don't ship any goods Saturday or Sunday. All orders placed before 3pm will be included in that days shipments.
UK: Your order will be shipped via DPD. It should arrive with you the next day. If it doesn't please take your tracking number (emailed to you separately, or found by logging into your account) and enter it at www.dpd.co.uk
EUROPE: Depending on the size and weight of your order, the shipper we use may vary. Royal Mail tracking numbers will usually start with two letters followed by numbers and ending with GB (example AB123456789GB). You can track your parcel by entering the number at https://www.royalmail.com/track-your-item . Also, within Europe - Royal Mail often pass their consignments to GLS so you can enter the same number at https://gls-group.eu/EU/en/gls-partner-united-kingdom for more detailed tracking. If we use a different courier we will contact you, however please ensure that if your parcel hasn't arrived within 7-10 days contact us immediately via our contact page.
REST OF THE WORLD: We have calculated shipping rates for all over the world. However, with shipping rates changing all the time, it may be that we need get a quote for your specific destination because of the combination of 'destination, size and weight' . This may result in having to charge you a little extra. Simply place your order online and if we need to contact you we will do so immediately, or for a fast response to any question, use our contact page
